Rotana
Nour Arjaan by Rotana is currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress you are responsible to provide professional service to their guests, ensuring their restaurant visit will become a memorable.
Responsibilities
- Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
- Greet and seat customers and serve them in a professional, discreet and personalized way.
- Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests.
- Consistently monitor quality of food & beverage being served.
Practice good customer relations and attend to customer complaints / queries satisfactorily. - Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
- Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene).
- Ensure minimum wastage, breakage and spoilage.
- Actively use up selling techniques to exceed guest expectations and increase revenue.
Requirements
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant.
Skills & Knowledge Desired
- A good command of English and additional skills, like guest service and interpersonal are essentials.
- The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude.
- You will thrive working in a busy environment and stay calm under pressure, have attention to details should possess following competencies:
- Adaptability.
- Customer Focus.
- Recognizing Differences.
- Taking Responsibility.
- Teamwork.
- Understanding the Job.
