TaskUs
TaskUs is hiring in Taipei! This is a full-time role for someone who’s comfortable talking to people, solving small issues, and using a computer. You’ll be answering customer questions by chat, email, or phone — sometimes helping with account stuff, other times just guiding someone through basic steps. You don’t need a degree or past experience. What matters most is being reliable, polite, and open to learning. It’s a great chance to get started in tech support with full training provided. Pay is good and details will be shared later in the process.
About TaskUs
TaskUs is a global company that helps top tech brands handle their customer support. It works with big names in social media, gaming, e-commerce, and more. With teams in 12 countries and over 45,000 employees, TaskUs focuses on making work people-friendly. They believe in fairness, training, and giving people space to grow. Their offices are known to be open, flexible and full of energy. If you are looking for a company that affects your efforts and approach, it is a good one to check out.
Job Title
Teammate
Responsibilities
- Answer customer questions through calls, chats, or emails.
- Help fix basic issues or point people to the right solution.
- Review some content and make sure it follows rules.
- Keep notes and update records for each case.
- Follow all basic guidelines and training.
- Join training sessions and keep login info safe.
- Pass along any big issues to a manager if needed.
Requirements and Qualifications
Education
No formal education needed.
Experience
- Not required.
- If you’ve worked in customer service, great — if not, full training is given.
Skills
- Can type and talk clearly.
- Good listener.
- Can stay calm with upset customers.
- Able to multitask.
- Punctual.
- Team player.
Knowledge
- Using a basic computer.
- Simple online tools (browsers, email, etc.).
- How to stay polite in stressful moments.
- Writing short messages clearly.
- Keeping info private.
- Company policies (you’ll learn them).
Applicant Location
Must be based in Taiwan and able to work at the Taipei office.
Application Procedure
- Find the Job You Want.
- Tap the “Apply Now” button.
- Fill in Your Details and Upload Your Resume.
- Hit Submit and You’re Done!
- Wait for the employer to contact you.
Note
If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status.
Disclaimer
We are only a job posting platform and not directly involved in the hiring process. All selections and interviews are handled by the hiring company. Please apply through the official application link provided.
