Front Desk Agent Rotana Saudi Arabia

Nova M Hotel in Riyadh, Saudi Arabia is searching for a dedicated and professional Front Desk Agent to enroll in their front office team. This is a complete-time, on-web page position best for individuals who are customer support oriented and thrive in hospitality. As a Front Desk Agent, you will control guest check-in and check-out tactics, deal with visitor inquiries, and make sure a smooth and inviting experience from arrival to departure. Applicants ought to have a history in hotel front office operations, preferably with a hospitality degree and enjoy using Opera structures. Strong English communique competencies are essential, and knowledge of a further language is a plus. The position offers a dynamic paintings environment and the opportunity to be part of a multicultural team.

About Nova M Hotel

Nova M Hotel is a modern 3-star hotel located in the center of the Al Olaya district of Riyadh. It completes both business and leisure passengers with 102 stylish rooms and suites, several eateries and different types of meeting functions. The hotel also offers modern facilities including an outdoor pool, fitness center and wellness services. The Nova m hotel is administered by a large hospitality brand Rotana in the Middle East, known for skill in guest experience, service innovation and employee development. Hotel offers a fast -paced, guest -centric environment for induced professionals with career development opportunities.

Job Title

Front Desk Agent.

Responsibilities

• Provide prompt and courteous service to guests from arrival to departure.
• Personally greet guests and assist with check-in and room orientation.
• Maintain updated knowledge of hotel services, hours, and local information.
• Assist with guest requests and promote hotel activities and amenities.
• Ensure accurate billing and cashiering processes using hotel systems.
• Maintain confidentiality and protect guest privacy at all times.
• Process guest accounts and check-outs efficiently.
• Follow hotel policies and ensure service standards are consistently met.
• Monitor daily room rates and occupancy levels.
• Uphold front office cleanliness and organization standards.

Requirements

Qualifications

Degree or diploma in hospitality or hotel management.

Experience

1 to 3 years of experience in a front office role within a hotel setting

Skills

• Guest relations and interpersonal communication.
• Fluent in English; additional language is an asset.
• Computer proficiency; experience with Opera system preferred.
• Multitasking in high-pressure environments.
• Time and queue management.

Knowledge

• Hotel front office operations.
• Hospitality service standards and guest satisfaction.
• Check-in and check-out procedures.
• POS and billing systems.
• Customer privacy and information handling.

Applicant Location

Open to all candidates currently residing in Saudi Arabia or with valid work rights for the Kingdom.

Application Procedure

• Find the Job You Want.
• Tap the “Apply Now” Button.
• Fill in Your Details and Upload Your Resume.
• Hit Submit and You’re Done!
• Wait for the Employer to Contact You.

Disclaimer

We are only a job posting platform and not directly involved in the hiring process. All selections and interviews are handled by the hiring company. Please apply through the official application link provided.